Our Process

How It Works

Getting started with Wolfmates is easy. We’ve streamlined everything into three straightforward steps that take you from overwhelmed to supported in no time.

  • Wolfmates icon showing a checkmark and hand, representing reliability, ease, and trusted support for seniors aging in place.

    1. Reserve

    Clients choose their plan (Monthly Membership, Concierge Kickstart, Home Reset Day, or Care Navigator Session) and pay a deposit or full fee to secure their spot. This guarantees your concierge’s availability and signals your team to begin planning immediately.

  • Wolfmates icon with lightbulb and gears, symbolizing innovation, solutions, and proactive life management for elder care at home.

    2. Customize

    After booking, the family completes a brief questionnaire and schedules a 20‑minute planning call (included in the plan). You tailor the schedule, priorities and tasks to the family’s specific goals.

  • Wolfmates icon of hands holding a heart, representing compassion, care, and emotional support for aging loved ones.

    3. Relax

    We handle the rest. We take care of everything for you. We manage personal care, errands, home care needs, organization and coordination, while providing daily updates so you can breathe easy and thrive at home.

What to Expect

From the moment you contact us, our goal is to remove stress and deliver results.
Here’s what you can expect during each phase:

Prompt Response: We aim to return calls within one business day and can begin services within 48 hours of booking.

Clear Communication: You’ll have one point of contact for your engagement, with daily texts summarizing progress and next steps.

Flexible Scheduling: We’ll work around you or your loved one’s routines and preferences, including evenings or weekends where possible.

No Long‑Term Commitments: At the end of your package, you can book another session, upgrade to our membership program or simply enjoy the benefits achieved.

we simplify daily life for elders

“I underestimated how hard it would be adjusting to losing my husband, but since joining Wolfmates, I was able to regain focus and get help around the house.”

— ELIZABETH N., WOLFMATES CLIENT

Wolfmates elderly woman with gray hair and pearl necklace holding a cup, gazing peacefully out a window, symbolizing dignity and comfort in aging in place.