Jobs

Job Title

Lifestyle Concierge & Care Specialist

About Wolfmates

Wolfmates is a premium elder care, concierge, and life management company serving older adults who choose to age in place. Unlike traditional home care, we go beyond the basics blending compassionate non-medical support with concierge-level services. With offices in Pennsylvania and Maryland, Wolfmates is the trusted one-stop partner for families who want peace of mind and for seniors who want to age in place seamlessly.

Role Overview

As a Wolfmates Lifestyle Concierge & Care Specialist, you will serve as a trusted partner to older adults and their families. This unique “all-in-one” role combines light caregiving, lifestyle support, household management, and companionship. You’ll anticipate needs, handle day-to-day tasks, and create meaningful experiences that help our clients live fully at home.

Key Responsibilities

Compassionate Care & Daily Living Support

• Provide hands-on, non-medical assistance with daily routines including light housekeeping, meal preparation, laundry, and medication reminders

• Offer companionship, conversation, and emotional support to help reduce isolation and build meaningful connections

• Encourage and assist with light exercise or wellness activities as appropriate

Concierge & Lifestyle Management

• Handle errands such as grocery shopping, prescription pickups, and personal shopping tailored to client preferences

• Coordinate household needs including vendor visits, service appointments, and home organization tasks

• Manage small but important details like package deliveries, waste management, and seasonal home readiness

Client Engagement & Advocacy

• Organize and participate in enriching experiences including community outings, museum visits, family events, or hobby activities

• Provide technology assistance, helping clients with smartphones, tablets, video calls, or online tasks to stay connected

• Attend important appointments (medical, legal, or personal) as a note-taking advocate to ensure clarity and follow-up

Family Communication & WolfmatesIQ™ Support

• Use the WolfmatesIQ™ platform to log visits, track tasks, and provide updates to families in real time

• Maintain open, respectful communication with family members, ensuring peace of mind and transparency

• Anticipate client and family needs, proactively suggesting services or support to enhance quality of life

Corporate Engagement & Internal Collaboration

• Participate in Wolfmates team meetings, trainings, and strategy sessions to align with company goals

• Represent Wolfmates professionally at office events, company gatherings, and community-facing initiatives

• Collaborate with colleagues and managers to share best practices, resolve challenges, and ensure seamless client coverage

• Provide input to improve WolfmatesIQ™ systems, service offerings, and internal workflows

• Uphold Wolfmates’ values and serve as an ambassador for our brand both in the field and at the office

Professional Standards & Reliability

• Demonstrate consistency, punctuality, and professionalism in every client interaction

• Uphold Wolfmates’ values of dignity, independence, and respect in service delivery

• Adhere to all safety protocols, background check requirements, and confidentiality standards

Skills & Qualifications

• Compassionate, professional, and highly reliable

• Strong organizational and multitasking skills

• Tech savvy: able to help seniors with smartphones, tablets, and online tasks

• Exceptional communication and interpersonal skills

• Some college education (undergraduate or postgraduate coursework preferred)

• Prior hospitality, personal assistant, or concierge experience

• Caregiving experience as a Certified Nursing Assistant (CNA), Home Health Aide (HHA), and/or Hospitality Aide (HA)

Hiring Requirements

• Must be 21+ and US-based

• Eligible to work as a W-2 employee

• Valid driver’s license and reliable transportation

• Must pass a background check

• Comfortable wearing uniform/ID and adhering to client confidentiality

• Must be willing to sign non-disclosure agreements

Ideal Candidate

• Highly Organized: You thrive in an organized environment but also lean into the chaos that comes with working for a startup

• Strong Communicator: You have excellent written and verbal communication skills and are comfortable speaking on behalf of leadership

• Proactive Problem-Solver: You anticipate needs before they arise and take action without being asked

• Tech-Savvy: You’re familiar with tools like Google Workspace, Slack, and Notion, and can quickly adapt to new technologies

• Client-Focused: You understand the importance of client relationships and can manage communications professionally and efficiently

Pay & Benefits

• Competitive annual salary (depending on experience)

• Health benefits (medical, dental, vision)

• Growth opportunities within Wolfmates’ premium concierge care model

Job Title

Driver / Lifestyle Transport Assistant – Wolfmates

About Wolfmates

Wolfmates is a premium elder care, concierge, and life management company serving older adults who choose to age in place. Unlike traditional home care, we go beyond the basics blending compassionate non-medical support with concierge-level services. With offices in Pennsylvania and Maryland, Wolfmates is the trusted one-stop partner for families who want peace of mind and for seniors who want to age in place seamlessly.

Role Overview

As a Wolfmates Driver, you’ll do more than drive. You’ll serve as a concierge transport assistant helping seniors travel safely and stress-free. From providing a steady arm during transfers, to assisting with bags, to staying during appointments for note-taking or companionship, you’ll bring peace of mind to both clients and their families.

Key Responsibilitie

Safe & Dignified Transportation

• Provide reliable, timely, and safe transportation for clients to medical appointments, errands, social outings, and special events

• Assist with door-to-door mobility, offering a steady arm, carrying bags, and ensuring safe entry/exit from homes, vehicles, and destinations

• Maintain a clean, insured, and well-kept vehicle that reflects Wolfmates’ premium brand standards

• Monitor schedules and routes to ensure punctuality and smooth travel experiences

Concierge Travel & Lifestyle Support

• Accompany clients into appointments when requested, providing note-taking, advocacy, or companionship

• Assist with event travel coordination such as weddings, graduations, and family gatherings

• Support long-distance or airport travel, including luggage handling and in-terminal assistance

• Proactively suggest and coordinate safe, enriching local outings to promote independence and social connection

Client Engagement & Advocacy

• Build trust and rapport with clients by delivering professional, empathetic, and respectful service

• Offer companionship during drives and outings, supporting emotional well-being along with practical needs

• Provide feedback to families and the Wolfmates team about client preferences, mobility challenges, or safety concerns

Family Communication & WolfmatesIQ™ Support

• Log trip details, client updates, and notes into WolfmatesIQ™ to ensure families remain informed

• Partner with other Wolfmates Care Specialists and Concierges to ensure seamless client support

• Keep communication clear and professional with both clients and families

Corporate Engagement & Internal Collaboration

• Attend Wolfmates team meetings, office trainings, and company events to stay aligned with brand standards

• Collaborate with team members and managers to improve workflows, scheduling, and client coverage

• Participate in Wolfmates’ community engagement events, serving as a brand ambassador both on and off the road

• Contribute input on WolfmatesIQ™ updates and internal safety protocols

Professional Standards & Reliability

• Demonstrate punctuality, discretion, and professionalism in every assignment

• Uphold all safety protocols, licensing requirements, and confidentiality standards

• Consistently reflect Wolfmates’ mission of dignity, independence, and peace of mind for older adults

Skills & Qualifications

• Valid driver’s license with clean driving record

• Strong interpersonal skills and patience with older adults

• Ability to assist with light mobility support (steadying, carrying items)

• Familiarity with GPS and reliable navigation

• Some college education (undergrad or postgraduate coursework preferred)

• Prior experience in chauffeuring, caregiving, concierge, or hospitality roles preferred

Hiring Requirements

• Must be 25+ (for insurance purposes)

• US-based and eligible for W-2 employment

• Must pass background check and driving record review

• Your vehicle must meet Wolfmates’ standards (safety, cleanliness, insurance coverage)

• Must wear uniform/ID during client interactions

Pay & Benefits

• Competitive annual salary (depending on experience)

• W-2 employment with mileage reimbursement (if using a personal vehicle)

• Training in Wolfmates safety protocols and WolfmatesIQ™ documentation

• Growth opportunities into broader Wolfmates concierge/assistant roles